Frequently Asked Questions

General Information

Q1: What products does LaGreens Distributing Company specialize in? A: LaGreens Distributing Company specializes in limestone mailbox numbers. We offer a range of custom limestone numbers that enhance the aesthetic appeal and durability of brick mailboxes.

Q2: Do you offer custom designs for mailbox numbers? A: Yes, we offer custom designs that range differently in font style, background color and border.
 

Ordering and Payment

Q3: How can I place an order? A: You can place an order by contacting our customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it. or 877.913.1644. Our friendly team will assist you with your order.

Q4: What payment methods do you accept? A: We accept major credit cards (Visa, MasterCard, American Express, Discover, PayPal), and bank transfers. All payments are processed securely.

Shipping

Q5: Do you offer free shipping? A: Yes, we offer free standard shipping within the lower 48 states of the United States. Shipping charges apply for orders to Alaska, Hawaii, and U.S. Territories.

Q6: How long does it take to receive my order? A: Standard shipping within the lower 48 states typically takes 3-7 business days.

Q7: Can I track my order? A: Yes, once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

Returns and Exchanges

Q8: What is your return policy? A: Each number is specific to the customers address number and therefore cannot be returned. The number can only be returned or replaced if it is damaged during shipping.

Q9: What should I do if my order arrives damaged? A: If your order arrives damaged, please contact our customer service team within 48 hours of receipt. Provide photos of the damaged item(s) and packaging. We will arrange for a replacement or a full refund.

Contact Us

Q10: How can I contact LaGreens Distributing Company? A: You can reach us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 877.913.1644. Our customer service team is available to assist you with any questions or concerns.